Pierse Motors was founded over forty years ago and due to continued growth has now a vacancy for a Junior/ Trainee Service Advisor.

Junior /Trainee Service Advisor will receive onsite & offsite VWGI training in all areas of Aftersales with the aim to qualifying as a Service Advisor.

The duties of a Service Advisor will include:

• Assist in the administration of service department
• Making customer appointments on Autoview & booking in cars
• Issuing invoices and collecting payments of customers
• Dealing with customer queries both by email, telephone & in person
• Printing job cards
• Test driving customer cars
• Inspecting customer cars that have been cleaned before been returned to customers.
• Transferring insurance substitutions
• AD-hoc duties

Skills & Education Required

To become an Service Advisor you will need to :

• To have a full clean driver’s licence, for insurance reasons.
• Excellent communication and interpersonal skills
• Excellent organisational & negotiation skills
• A strong work ethic
• A strong technical background
• Excellent computer skills
• A disciplined approach to following VWGI processes

Desirable Skills

• Experience of working in aftersales, demonstrating a high level of customer service.
• Posses a strong desire to excel in a career selling.
• The ideal candidate will be reliable, thorough and have a passion for cars.

Rewards

Pay will be in accordance with industry standards and will be dependent on experience.

Skills:
Communicationteam playerOrganisedCustomer Service

Benefits:
Company PensionBonusAnnual Bonus / 13th ChequeEmployee Assistance programme

Please email CV & Cover letter to admin@piersemotors.ie & kris.fenton@piersemotors.ie by C.O.B September 30th 2024